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Thryve Terms of Service

Effective date: September 23, 2026

These Terms of Service ("Terms") are an agreement between you and AVA Technologies LLC ("we," "us," or "our"). They govern your use of Thryve, including the website and web app at thryve.college, the Thryve desktop app for macOS, the Thryve iOS app, and related services (together, the "Service").

Important: Section 20 requires you and AVA Technologies LLC to resolve most disputes through binding individual arbitration instead of in court. It also waives your right to a jury trial and to take part in a class action. You can opt out of arbitration within 30 days, as explained in Section 20.8.

By creating an account or using the Service, you agree to these Terms. Our Privacy Policy explains how we handle your information. If you don't agree to these Terms, don't use the Service.

If you use parts of the Service without an account (for example, to respond to an invitation, vote in a poll, or book time with someone), these Terms apply to that use too.

1. Eligibility

To use the Service, you must:

  • be at least 18 years old;
  • be able to form a binding contract with AVA Technologies LLC;
  • not have been previously suspended or removed from the Service by us; and
  • not be prohibited from using the Service under U.S. law.

The Service is designed for college students and is intended for use in the United States.

2. Your account

  • Give accurate information when you create your account, and keep it up to date.
  • Keep your password secure and don't share your account. Each account is for one person.
  • You're responsible for activity on your account. If you think someone has accessed it without permission, tell us right away at privacy@thryve.college.
  • We may limit who can create an account, for example by offering sign-up by invitation only.

3. The Service

Features change. We may add, change, or remove features, and we may temporarily suspend the Service for maintenance or other reasons. If we plan to shut down the Service entirely, we'll give you reasonable advance notice so you can save your information.

Pre-release features. Some features and app versions may be labeled beta, preview, or pre-release, or distributed through test programs such as Apple's TestFlight. These may be less reliable, may change or end without notice, and are provided "as is."

Fees. Thryve is currently free. If we introduce paid features, we'll tell you in advance, and you won't be charged unless you agree to pay.

4. Your content

What it is. "Your Content" means anything you create, upload, import, or submit to the Service, including tasks, events, notes, files, meeting recordings, and information imported from services you connect.

You own it. You keep all ownership rights in Your Content.

Permission you give us. You grant AVA Technologies LLC a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, and adapt Your Content only as needed to provide, operate, secure, and support the Service. For example, this covers syncing Your Content across your devices, transcribing and summarizing your recordings, extracting details from syllabi you upload, and sharing Your Content with the people and services you direct. This license ends when Your Content is deleted from the Service, except for backup and residual copies kept for the limited periods described in our Privacy Policy. We don't use Your Content for advertising or to train AI models.

Your responsibility. You're responsible for Your Content and must have the rights needed to upload and share it. Syllabi and course materials are often created by your instructors or school. Upload them only for your own use of the Service and as your school's policies allow.

Removal. We don't routinely review Your Content, but we may remove or restrict access to content that we reasonably believe violates these Terms or the law.

Keep your own copies. The Service isn't a backup service. Keep copies of information that's important to you, and rely on official sources, such as your school, your instructors, and Canvas, for official information like deadlines.

5. Sharing and other people's information

You control sharing. When you share content, invite people, or create a link, the people you share with (and, for links, anyone who has the link) can see what you've shared. They can also copy, save, or forward what they see. Our Privacy Policy describes what each sharing feature shows. In particular:

  • assigning a task to someone lets them view it until you remove them in the task's sharing settings;
  • inviting someone to an event that came from a connected calendar lets signed-in invitees see that event's full attendee list and organizer;
  • booking links let anyone with the link see your availability and book time with you.

Other people's information. When you add other people's information to Thryve, such as the email addresses of invitees or contacts, you're responsible for having the right to do so. You're also responsible for the messages sent at your direction, such as invitations and booking-link emails. Don't use these features to send spam or messages people haven't asked for.

Using Thryve as a guest. If you use Thryve without an account, give your real name and an email address you control, and don't impersonate anyone.

6. Meeting recordings

This section applies whenever you record, import, or upload a recording using the Service.

  • Consent is your responsibility. You're solely responsible for complying with all laws that apply to recording conversations. Many laws require the consent of everyone in a conversation. Some states, including Massachusetts, make it a crime to secretly record a conversation without the consent of every person in it.
  • Thryve doesn't notify other participants. Unlike the built-in recording features of many meeting apps, Thryve doesn't announce that you're recording or notify anyone else. You must tell the people you're recording, and get their consent where required, before you start.
  • Recording captures all audio on your Mac. This includes sounds from other apps and people who aren't in your meeting. Make sure you're allowed to record everything that will play while you record.
  • Follow other rules too. Follow the rules of your school, your employer, and any meeting platform you use. Don't record where recording isn't allowed, including classes or lectures your instructor or school doesn't permit you to record.
  • Your acknowledgment. Before your first recording or import, you must accept these responsibilities in the app. That acknowledgment is part of these Terms.
  • Transcripts and summaries can be wrong. They're created automatically and may leave out words, attribute speech to the wrong person, or misstate what was said.

You agree to indemnify AVA Technologies LLC for claims arising from your recordings, as described in Section 18.

7. AI features, imported course information, and reliance

Thryve can create or import information for you, including course details, assignments, due dates, and class meeting times extracted from syllabi; courses and coursework imported from Canvas; daily plans; and meeting transcripts, summaries, and suggested tasks (together, "Generated Content").

  • Generated Content can be wrong. It may be incomplete, out of date, or incorrect. For example, it may list a wrong due date, miss an assignment, or show a class at the wrong time.
  • Review before you save. Before course details or suggested tasks are added, Thryve asks you to review them. Check them carefully.
  • You're responsible for your academic decisions. You remain responsible for checking the official source, such as your Canvas course page, your original syllabus, or your instructor, and for your academic decisions and deadlines.
  • Canvas changes may be missed. We check connected Canvas courses for changes about once a week. We may miss changes, and we can't alert you to changes in real time.
  • Suggestions are only suggestions. Plans and suggested tasks are meant to help you organize your time. You decide what to do.
  • Wellness features aren't medical advice. The water and sleep trackers and hydration reminders are for personal tracking only. They aren't medical advice or a medical device, and they don't diagnose or treat any condition. Talk to a healthcare professional about health concerns.
  • Academic integrity. You're responsible for using Thryve in line with your school's academic integrity policies.

TO THE FULLEST EXTENT PERMITTED BY LAW, AVA TECHNOLOGIES LLC IS NOT LIABLE FOR ERRORS OR OMISSIONS IN GENERATED CONTENT OR FOR YOUR RELIANCE ON IT, INCLUDING MISSED DEADLINES, LATE WORK, MISSED CLASSES OR MEETINGS, OR ANY ACADEMIC CONSEQUENCES.

8. Connected services

Your authorization. You can connect Google Calendar, Microsoft Outlook, Apple iCloud, calendar feeds, Canvas, and Zoom ("Connected Services"). When you do, you authorize us to access them on your behalf, as described in our Privacy Policy, and to take the actions you request, such as writing events to your calendar or creating Zoom meetings.

Their terms apply. Your use of each Connected Service is governed by its own terms and privacy policy. AVA Technologies LLC doesn't control Connected Services and isn't responsible for them. If a Connected Service changes or stops working with Thryve, related features may stop working.

Canvas and your school. Your school controls its Canvas site. You're responsible for following your school's policies on personal access tokens and third-party tools. You can revoke your Canvas token in Canvas at any time.

Calendar sync works both ways. Changes you make in Thryve to events on a connected calendar, including deletions, are made in that calendar too, and changes made there sync to Thryve. If you use full sync, deleting a copied event in your other calendar also deletes it in Thryve and in its original calendar. Invitations for events on a connected calendar are sent by that calendar's provider.

Sync isn't guaranteed. Syncing may be delayed or incomplete. Events Thryve has written to your other calendars remain there after you delete your Thryve account, as described in our Privacy Policy.

9. Acceptable use

You agree not to:

  • break the law or help anyone else break it;
  • upload or share content that infringes anyone's intellectual property, privacy, or publicity rights;
  • record, monitor, track, or surveil anyone unlawfully, or use the Service to stalk, harass, threaten, or intimidate anyone;
  • send spam or unwanted invitations or booking-link emails, or use invitations, polls, or booking links to mislead people or collect their information under false pretenses;
  • impersonate anyone or misrepresent your connection to anyone;
  • upload viruses, malware, or files designed to harm or exploit software;
  • access, or try to access, another person's account or any information you aren't authorized to see;
  • probe, scan, or test the Service for vulnerabilities, or bypass its security, rate limits, or access controls, without our written permission;
  • disrupt, overload, or interfere with the Service;
  • scrape the Service or access it by automated means, except through features we provide;
  • reverse engineer, decompile, or disassemble the Service, except where the law allows it despite this restriction;
  • sell, resell, or sublicense the Service, or use it to build a competing product; or
  • use the Service in violation of your school's academic integrity policies or the terms of any Connected Service.

If you believe you've found a security vulnerability, please report it to privacy@thryve.college.

10. Copyright complaints

We respect intellectual property rights. If you believe content available through the Service infringes your copyright, send a notice to our copyright agent at privacy@thryve.college with the subject line "Copyright Notice." Your notice must include:

  1. your physical or electronic signature;
  2. identification of the copyrighted work you believe is infringed;
  3. identification of the material you believe is infringing and where it's located in the Service, such as a link;
  4. your name, address, telephone number, and email address;
  5. a statement that you believe in good faith that the use isn't authorized by the copyright owner, its agent, or the law; and
  6. a statement, under penalty of perjury, that the information in your notice is accurate and that you're the copyright owner or authorized to act on the owner's behalf.

If we remove content in response to a notice, we'll try to notify the person who posted it. That person may send a counter-notice to the same address. A counter-notice must include:

  1. your physical or electronic signature;
  2. identification of the material that was removed and where it appeared before removal;
  3. a statement, under penalty of perjury, that you believe in good faith the material was removed by mistake or misidentification; and
  4. your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you're outside the United States, any judicial district in which AVA Technologies LLC may be found) and will accept service of process from the person who sent the original notice.

We'll terminate the accounts of repeat infringers in appropriate circumstances.

11. Feedback

If you send us suggestions or feedback, we may use them without any obligation to you.

12. Our intellectual property

The Service, including its software, design, and the Thryve name and logos, belongs to AVA Technologies LLC and its licensors and is protected by law. Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own use. We reserve all rights not expressly granted.

Some parts of the Service include open-source software, which is governed by its own license. Some features download third-party AI models to your device, such as Google's Gemma model. Your use of those models is also subject to their own licenses and terms, including Google's Gemma Terms of Use and its Prohibited Use Policy.

13. Desktop and mobile apps

License. You may install the Thryve apps on devices you own or control, for use with the Service under these Terms.

Automatic updates. The Mac app installs updates automatically by default. You can turn this off in Profile › Preferences › Updates. Some updates may be required to keep using the Service.

Device permissions. Some features need permissions such as microphone access, screen recording (used to capture system audio), or notifications. Those features won't work if you don't grant them.

Additional terms for Apple devices. These terms apply if you get the Thryve iOS app from Apple's App Store or through TestFlight:

  1. These Terms are between you and AVA Technologies LLC only, not Apple. AVA Technologies LLC, not Apple, is solely responsible for the app and its content.
  2. Your license to use the app is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
  3. Apple has no obligation to provide any maintenance or support for the app.
  4. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs, or expenses caused by a failure to conform to a warranty are AVA Technologies LLC's responsibility, to the extent they haven't been disclaimed under these Terms.
  5. AVA Technologies LLC, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your use of it, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, and claims under consumer protection, privacy, or similar laws.
  6. If a third party claims that the app or your use of it infringes their intellectual property rights, AVA Technologies LLC, not Apple, is solely responsible for investigating, defending, settling, and discharging that claim.
  7. You represent that you're not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist supporting" country, and that you're not listed on any U.S. government list of prohibited or restricted parties.
  8. You must comply with any applicable third-party terms when using the app, such as your wireless data service agreement.
  9. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

Questions, complaints, or claims about the app can be sent to AVA Technologies LLC at privacy@thryve.college.

14. Privacy

Our Privacy Policy explains how we collect, use, and share information. By using the Service, you acknowledge that we'll handle your information as described there.

15. Termination

By you. You can stop using the Service at any time and delete your account from your Profile.

By us. We may suspend or terminate your access to all or part of the Service if you violate these Terms, if the law requires it, if your use creates risk or possible legal exposure for AVA Technologies LLC or others, or if we discontinue the Service. Where reasonable, we'll notify you first and give you a chance to fix the problem.

What happens next. When your access ends, your right to use the Service ends, and your information will be deleted as described in our Privacy Policy. Sections 4, 6, 7, and 11 through 22 continue to apply after your access ends.

16. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, AVA TECHNOLOGIES LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AVA TECHNOLOGIES LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT GENERATED CONTENT, IMPORTED INFORMATION, OR CALENDAR SYNC WILL BE ACCURATE, COMPLETE, OR TIMELY; OR THAT REMINDERS AND NOTIFICATIONS WILL BE DELIVERED. AVA TECHNOLOGIES LLC IS NOT RESPONSIBLE FOR CONNECTED SERVICES OR OTHER THIRD-PARTY SERVICES.

Some jurisdictions don't allow the disclaimer of implied warranties, so some of the above may not apply to you. Nothing in these Terms limits rights you have that can't be waived by law.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • AVA TECHNOLOGIES LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR ACADEMIC OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF AVA TECHNOLOGIES LLC HAS BEEN ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
  • AVA TECHNOLOGIES LLC'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID AVA TECHNOLOGIES LLC FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits apply to any theory of liability, whether contract, tort (including negligence), statute, or otherwise, and even if a remedy fails of its essential purpose. Some jurisdictions don't allow these limitations, so they may not apply to you. Nothing in these Terms limits liability that can't be limited by law.

18. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless AVA Technologies LLC and its members, managers, employees, and agents from any third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your Content;
  • recordings you make, import, or upload with the Service;
  • information about other people that you provide to the Service;
  • your violation of these Terms or of any law; or
  • your use of a Connected Service in violation of its terms.

We'll notify you of any such claim, and we may choose to control its defense. You won't settle a claim that affects AVA Technologies LLC without our written consent.

19. Governing law and venue

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 20. For any dispute that isn't arbitrated under Section 20, you and AVA Technologies LLC agree to the exclusive jurisdiction of the state and federal courts located in Massachusetts. Either of us may still bring an individual claim in small claims court as described in Section 20.3.

20. Dispute resolution and arbitration

Please read this section carefully. It affects your legal rights.

20.1 Try to resolve it informally first

Before starting arbitration or a small claims case, you and AVA Technologies LLC agree to try to resolve the dispute informally. The party with the dispute must send the other a written notice describing the dispute and the relief sought, including their name and the email address associated with their account, if any. Send notices to AVA Technologies LLC at privacy@thryve.college with the subject line "Dispute Notice." We'll send notices to the email address on your account. If the dispute isn't resolved within 60 days after the notice is received, either party may start arbitration or a small claims case. Deadlines for bringing claims are paused during this 60-day period.

20.2 Agreement to arbitrate

Except as described in Section 20.3, you and AVA Technologies LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with AVA Technologies LLC, whether based on contract, tort, statute, or any other legal theory, and whether it arose before or after you agreed to these Terms, will be resolved by binding individual arbitration. The arbitrator decides all questions about the interpretation, scope, and enforceability of this Section 20, except that a court decides questions about Sections 20.6 (class action waiver), 20.7 (mass arbitration), 20.8 (opt-out), and 20.9 (changes).

20.3 Exceptions

  • Either party may bring an individual claim in small claims court, as long as it qualifies and stays there.
  • Either party may ask a court for an injunction or other equitable relief to stop infringement or misuse of intellectual property, or unauthorized access to or misuse of the Service.

20.4 How arbitration works

The American Arbitration Association ("AAA") will administer the arbitration under its Consumer Arbitration Rules then in effect, as modified by these Terms. The AAA's rules are available at adr.org. If the AAA is unavailable, the parties will agree on another arbitration provider, or a court will appoint one. A single arbitrator will decide the dispute. Unless you and AVA Technologies LLC agree otherwise, hearings will be held by video conference or phone, or, if the arbitrator decides an in-person hearing is needed, in the county where you live. For claims of $10,000 or less, the arbitrator will decide the dispute based on written submissions unless either party asks for a hearing. The arbitrator may award any individual relief that a court could award, and the award may be entered as a judgment in any court with jurisdiction.

20.5 Costs

Payment of filing, administration, and arbitrator fees is governed by the AAA's Consumer Arbitration Rules, under which AVA Technologies LLC pays most of these fees. If you show the arbitrator that the costs of arbitration would be prohibitive compared with the costs of going to court, AVA Technologies LLC will pay as much of your filing, administration, and arbitrator fees as the arbitrator finds necessary to prevent the arbitration from being cost-prohibitive. Each party pays its own attorneys' fees and costs, unless the law or the AAA's rules allow the arbitrator to award them.

20.6 Class action and jury trial waiver

YOU AND AVA TECHNOLOGIES LLC AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding. YOU AND AVA TECHNOLOGIES LLC EACH WAIVE THE RIGHT TO A JURY TRIAL.

20.7 Mass arbitration

If 25 or more demands for arbitration raising similar claims are filed against AVA Technologies LLC by or with the help of the same or coordinated lawyers or organizations, the demands will be administered in batches of up to 25, one batch at a time, with a single arbitrator for each batch. Demands not in the current batch will be held until their batch is reached, and deadlines for bringing those claims are paused while they wait. The AAA's rules and fee schedules for mass arbitration will apply where they don't conflict with this section. You and AVA Technologies LLC agree to cooperate in good faith to carry out this process, and a court may enforce it.

20.8 Your right to opt out

You can opt out of this arbitration agreement by emailing privacy@thryve.college within 30 days after you first agree to these Terms. Use the subject line "Arbitration Opt-Out," and include your name, the email address on your account, and a statement that you're opting out of arbitration. If you opt out, the rest of these Terms still apply, and disputes will be resolved in court under Section 19.

20.9 Changes to this section

If we change this Section 20 after you've agreed to it, you can reject the change by emailing privacy@thryve.college within 30 days after the change takes effect. If you do, the most recent version of this section that you agreed to will keep applying to disputes between us.

20.10 If part of this section is unenforceable

If the class action waiver in Section 20.6 is found unenforceable for a particular claim or request for relief, that claim or request will be severed and decided by a court under Section 19, after any individual claims are resolved in arbitration. If any other part of this Section 20 is found unenforceable, the rest of it will still apply. If this entire Section 20 is found unenforceable, disputes will be resolved in court under Section 19.

20.11 Survival

This Section 20 continues to apply after your account is closed or these Terms end.

21. Changes to these Terms

We may change these Terms at any time. When we do, we'll post the updated Terms and change the effective date at the top, and the changes take effect on that date. We may make changes without notifying you directly, except that we'll give you advance notice of material changes, by email or in the app, before they take effect, unless a change is required by law, in which case it may take effect immediately. By continuing to use the Service after a change takes effect, you accept and agree to the updated Terms. If you don't agree, stop using the Service and delete your account. Section 20.9 explains how changes to the arbitration agreement work.

22. General terms

  • Entire agreement. These Terms, together with our Privacy Policy and any acknowledgments you accept in the app (such as the meeting recording acknowledgment), are the entire agreement between you and AVA Technologies LLC about the Service.
  • Electronic communications. You agree to receive communications from us electronically, including by email and in the app, and you agree that they satisfy any legal requirement that communications be in writing.
  • Notices. We'll send notices to the email address on your account. You can send notices to us at privacy@thryve.college.
  • Assignment. You may not transfer these Terms without our consent. We may transfer them to an affiliate or as part of a merger, acquisition, reorganization, or sale of assets.
  • Severability. If any part of these Terms is found unenforceable, the rest remains in effect, and the unenforceable part will be enforced to the maximum extent permitted.
  • No waiver. If we don't enforce part of these Terms, we don't give up the right to enforce it later.
  • Events beyond our control. We aren't responsible for delays or failures caused by events beyond our reasonable control, such as outages at our providers or Connected Services, natural disasters, or labor disputes.
  • Export laws. You agree to comply with U.S. export control and sanctions laws when using the Service.
  • No third-party beneficiaries. Except for Apple as described in Section 13, these Terms don't give rights to anyone other than you and AVA Technologies LLC.
  • Interpretation. Headings are for convenience only. "Including" means "including without limitation."

23. Contact us

AVA Technologies LLC

privacy@thryve.college